VoIP
The ultimate Telephony alternative
In partnership with Gradwell - one of the top three VoIP providers in the UK, we are pleased to be able to offer our customers a range of VoIP services.
What is VoIP?
VoIP (Voice over Internet Protocol) is a way to make phone calls using the internet as the transmission method, rather than a landline. With Gradwell's system, you can make and receive calls from other VoIP users, mobile users, and people with ordinary landlines. The integration between PSTN and VoIP is complete, and undetectable to callers.
Why VoIP?
The most obvious reason is to cut your business telephony costs. All calls you make to other Gradwell VoIP phones are free, and calls to other lines are competitively priced.
The second reason is to get a fully-featured PBX system for your business for a very modest rental cost. With every VoIP number, you get ten extensions on your virtual PBX, with all the facilities you would expect: voice menu, extensions for specific people, hunt groups, call forwarding, etc. All this is simply set up from an online control panel, which also gives you access to detailed call statistics and billing information.
Customer Benefits
- LOW CAPITAL COSTS – no need to buy an expensive PBX box handsets and maintenance. Configuration is carried out using software.
- LOW CALL COSTS – calls to other Gradwell VoIP users including extensions whether in-house or remote are free and UK, mobile and International calls are competitively priced.
- FLEXIBILITY – the ability to add, delete and amend user details through software, as well as being able to pick it up and take it elsewhere – even outside the UK.
- FEATURES – free features include Voicemail, Hunt Groups, Music of your choice on Hold,, IVR etc.
If you have broadband at home or at work, Gradwell's VoIP services allow you to deploy all the features of office-based telephony, at a fraction of the cost. Choose from packages for single users, multiple users, and customers looking for VoIP trunks for their own PBX's. Select from the options below:
| Service Type | Features | Price/mth |
|---|---|---|
| Single User (Single line with FREE Trial) | FREE setup, FREE first month and a free UK number. | £4.70 per month |
| Single User UK Unlimited (Single line unlimited UK calls) | FREE setup, FREE adapter to connect existing analogue/DECT handsets. Unlimited UK landline calls* | £9.99 per month |
| Multi-user Centrex | Benefit from a main number with up to 10 extensions and the ability to take 2 simultaneous calls | £8.23 per month with £5.86 set up |
| Multi-user Centrex UK Unlimited | All the benefits of the Multi-user Centrex package. Includes unlimited calls to UK landlines and a choice of FREE desk phone, IP DECT phone or adapter | £17.63 per month, with £29.38 set up |
| Multi-user Centrex Global Unlimited | Unlimited* landline calls to over 34 countries and the choice of a FREE desk phone, IP DECT phone or an adapter | £29.38 per month, with £29.38 set up |
| Remote Call Forwarding | Keep your business on the move with call forwarding. Calls can be forwarded to any number, including a mobile. | £3.53 per month |
| Inbound Trunks | A range of UK phone numbers can be delivered to your own SIP or IAX2 service. FREE setup and FREE failover number support | £3.53 per month |
| Outbound Trunks | With SIP and IAX2 termination services, you can make outgoing phone calls to the UK PSTN network at Gradwell's low call charges | No monthly fee with £29.38 set up |
* Unlimited subject to fair use check at 4000 minutes All prices include VAT


